Privacy Policy

MIXTBOX (“MIXT BOX”, “we”, “us”, or “our”) is committed to protecting your privacy.  MIXTBOX is a fashion retailer that blends expert styling and a unique product to deliver a shopping experience that is truly personalized. We have prepared this Privacy Policy (“Privacy Policy”) to describe to you our practices regarding the personal information we collect from users of our website, located at www.mixtbox.com (the “Site”).

If you have any questions, concerns or complaints about our Privacy Policy, our data collection or processing practices, or if you want to report any security violations to us, please contact us at hello@mixtbox.com

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
  • Your information helps us to more effectively respond to your customer service requests and support needs.
  • Your information helps us to better respond to your individual needs.
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

When you sign up for an account for our Services (an “Account”), you provide us your name, email address, password, and zip code. In addition, we collect information as part of your Style Profile, such as your date of birth, as well as sizing, fit and style preference information. If you post a photo to your Account, we will collect that photo.

When you receive a shipment, we record what you keep and what you return.

If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

When you sign up for the Services or when you order products through the Services, we or our third party payment provider will collect payment, shipping and billing information in order to process the transaction.

When you post content (text, images, photographs, videos, messages, comments or any other kind of content that is not your e-mail address) on our Services, the information contained in your posting will be stored in our servers and other users of the Services will be able to see it, along with any other information that you choose to make public.

We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.>/p>

When you post messages on public areas of our Services, the information contained in your posting will be stored on our servers and other users will be able to see it.

We may also collect personal information at other points in our Services that state that personal information is being collected.

For online payments, we use the payment services of…… We do not process, record or maintain your credit card or bank account information.

Information Collected from Social Networking Sites. The Services allow users to share their public profiles via various social networking sites, such as Pinterest, LinkedIn or Twitter (each a “SNS”). By sharing your SNS profile, you are allowing the Services and your stylist to access your information. We may receive information from your SNS profile and that information may be imported to the Services. Our Services allow you to share information via such SNS profiles, such as referral links. You can remove your SNS profile information via your Style Profile at any time.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

General Use.

In general, personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your personal information in the following ways:

To choose and deliver your shipment; respond to comments, requests and questions and provide customer service; facilitate the creation of and secure your Account on our network; identify you as a user in our system; provide, process and deliver the Services you request; improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better; send you administrative e-mail notifications, such as security or support and maintenance advisories; resolve disputes and/or troubleshoot problems; develop and improve marketing and advertising for the Services; process and deliver orders; respond to your inquiries related to employment opportunities or other requests; and send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.

We may store and process your personal information in the United States and other countries.

User Feedback.

We may post user feedback on the Services from time to time. If you make any comments on a blog, wall or forum associated with the Service, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs and forums.

Creation of Anonymous Data. We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site and App navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.

Disclosure of Your Personal information.

We disclose your personal information as described below and as described elsewhere in this Privacy Policy.

Third Parties Designated by You. When you use the Services, the personal information you provide will be shared with the third parties that you authorize to receive such information.

Third Party Service Providers. We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Services; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to MIXTBOX.

Business Partners. In order to facilitate your purchase of items from third party partners, we may disclose certain Personal Information about you when you ask us to do so.

REFERRALS

The Services allow you to invite your friends to sign up for the Services by sharing a referral link via an SNS, email or other means.

THIRD PARTY WEBSITES

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site, App or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website and App you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Changes to Personal Information. You may change any of your personal information in your Account by editing your profile within your Account. You may request deletion of your personal information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.

While we and others give you the choices to control the information collected and used as described in this Privacy Policy, there are many web browser signals and other similar mechanisms that can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

We welcome your comments or questions about this Privacy Policy. You may contact us at hello@MIXTBOX.com.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e- mail address you provided to us and/or by prominently posting notice of the changes on the Services and updating the “Last Updated” date above. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Last Updated: JANUARY 14, 2016

By using our site, you consent to our web site privacy policy.